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3rd Party Integration


selectec offers PaperCut integration and development services to partners in relation to our products. If you have an idea or an end user requirement, this is the place to start. A lot of our current integration work has been with 3rd party services looking to connect into PaperCut. PaperCut fully encourages integration development and we have fully embraced this philosophy by building and maintaining multiple connectors to popular systems such as Elite from Thomson Reuters.

We pride ourselves in experienced in-house project management as one of our core strengths here at selectec and we deliver every aspect of each project to the highest standard. From the tiny detail to the big picture, we specialise in agile projects which are all handled with care and attention from a dedicated Account Manager. If you’re thinking about working with us and would like to learn a little more about how we do things around here, then keep reading.

Bespoke

Bespoke

Customisation, integration and development work is defined as anything that is outside the bounds of configuration that requires additional functionality or existing functionality to be modified or extended.

This could be as simple as changing the action of a button press or as complex as integrating with customer systems or developing an entirely new feature or function.

The Process?

Building software in the same way that physical products are built does not work. In the past people naturally took assembly line production processes that worked well for physical products and applied them to software. Someone has to define it, someone has to design it, someone has to build it, someone has to test it, and someone has to deploy it.

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We strive to create an environment and processes that engage all participants to the best of their abilities. To achieve this, our pre-sales team will engage with you (and if needed your client) to discuss your requirements in detail before involving our developers, and they will….

Initial Request & Judging Feasibility

Initial Request & Judging Feasibility

  • Work with you to understand the requirement, time-scales and business impact.
  • Quantify against current products and previous developments to determine a development estimate.
  • Liaise with our developers to determine the best way forward.
  • Kick-off

    Kick-off

  • A Statement of Works (SOW) will be created detailing the requirements, conditions and scope.
  • Additional information or clarifications may be sought to pin down the project.
  • The estimate and schedule may be revised.
  • The SOW will be shared with the partner/customer for approval.
  • Design

    Design

    Working with the partner and/or customer, development will gather detailed requirements and establish metrics.
    An application design will be created.
    Iterations of the application design may be required.
    A proof of concept may be built and tested.

    Coding & Building

    Coding & Building

    The application design will follow the standard code creation process to beta.
    Draft documentation will be written.
    Testing and quality assurance will be performed.

    Testing & Implementation

    Testing & Implementation

    Installation at customer site with trial license.
    Resolve any issues arising from installation or configuration.
    Documentation will be completed.
    Training will be supplied for support staff, partners and/or customer.

    Hand-off

    Hand-off

    Customer approval for the application will be sought.
    The hand-over to partner and/or customer will occur, and normal usage will commence.
    The support period commences.
    A full license will be issued.

    Retrospec

    Retrospec

    We take the time to talk about what worked and did not work (internally) and then follow up with you to find out if expectations have been kept.
    We also seek feedback to see if the solution requires further tweaks and adjustments once the system has been used in earnest for a few weeks.

    Let Us Build It

    Let Us Build It

    Want to ask us about some of our current integration’s (Artiion, ConnectWise, Cognito, Elite, Meridian, Proclaim, WisePay etc) or have a new client project around the corner?
    Please do not hesitate to get in touch with your Account Manager

    Or give us a call on 01256 246970

    Get Started - Integration Request Form



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    Having dealt regularly with Selectec for many years now, I find the experience a pleasurable and stress free one their staff often exceed our expectations whether it’s assistance with a sales enquiry or a sticky technical issue a fast hassle free solution is always available, I look forward to many more successful years in dealing with them

    Duncan Rootes ISL Digital
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