We want you to succeed, not only does it make us feel warm and fuzzy but but it ensures that customers get the best level of implementations and support whenever possible. At Selectec, we focus on relationships, not transactions. Due to this, we provide comprehensive training programmes to our channel partners.
On the surface our products such as PaperCut and selectSCAN are simple to use, configure and maintain. Hidden below the surface are many powerful features ready for the most challenging and complex environments you can imagine. We strive to have a network of certified resellers championing our products to manage client expectations while all the time maximising outcomes and minimising project risk though intelligent use of our software. And how is this achieved? By offering open courses to everyone along with being pro-active and reaching out to partners about new features.
Software development and technology advances never seem to stop, so what you know now can soon be out of date and may jeopardise an opportunity.
It would be frustrating to get back to the office and learn you could have met a client’s needs in the new version of the software you suggested.
All our training resources and suggested training modules and guides are designed to help your teams become certified.
We continue to update our training methods after incorporating feedback, and will continue to update and revise them when new features are released.
We focus on various aspects of our solutions to help you attain superb levels of services by providing quality multi-level training sessions. We are happy to assist with generic sales and technical training or create a custom workshop for you and your team.
Our teams work hard to make sure you are updated and confident when talking about the software. What also sets us apart is internally we do our best to keep our sales team reasonably competent at a technical level. Don’t worry we won’t let them near your print server but they know what a MIB is and no longer look confused when we ask them for a Bluetooth cable.
As always, please do not hesitate to get in touch with your Account Manager to discuss training options.
Or give us a call on 01256 246970 We are here to help.