From time to time PaperCut like to shake things up a bit… It started with PaperCut 19.0 and continues with their new PaperCut license model complete with simplified Pricing structure. It’s been a major quality of life improvement for the sales guys in the channel.
“It was great to learn that PaperCut MF was going to become even easier to sell! By moving away from a user based license plus the embedded cost pricing model to a simplified per device including unlimited user licensing, site servers, advanced clients and desktop widgets means that PaperCut MF is now even simpler for our partners to quote their customers which has to be fantastic news.”
Stephen Hart, Sales Director
We talk to resellers every day who have to price up multiple solutions, PaperCut did have some extra bits that you needed to understand when pricing it up that could have slowed down the quote process. It wasn’t impossible, but it was essential to understand what was already included within the main product and what needed to be added on. Like with a lot of things, it could have been easier… You asked, PaperCut listened.
PaperCut has made their pricing model highly flexible and easier to understand than before; it will enable you to quickly price
And the important bit is, we remain competitive across education, local government, and commercial sectors.
The too long won’t read it all version:
Now you have stellar software that’s backed up by an easy to use SKU based price list; supported by a team of experts. Could you ask for more? We want you to grow, this should help in that journey.
You asked for it; unlimited users included in all base licenses, plus, unlimited advanced clients desktop widgets and site servers.
Customers will be able to scale without receiving a PaperCut Admin UI warning them about going over their license limits. You won’t need to worry about license exceptions or support calls about going over the user limit and being locked out.
Just to be clear – unlimited users, you asked for it, you now have it.
Any small print?
Yes, the SMB bundle is still locked to 100-users and 5-embedded licenses.
PUA has gone, say hello to M&S
No, not Marks & Spencers, M&S is Maintenance & Support! It replaces the premium upgrade assurance (PUA) model. M&S has been adopted as it is a widely-used term across multiple industries; it avoids people asking what PUA is, and let’s face it, everyone asked!
Also, as a nice bonus, you now receive a grace period with M&S, neat huh? M&S will start on the day of purchase like normal but end on the last day of the following month. For example:
If you buy 1-year M&S on the 1st of March 2019 it ends on the 30th of April 2020.
If M&S is still active it will renew from the current expiry date.
And… one of our favourite things – If M&S has expired then the M&S will kick start from the date of the new order. Can we all agree that is good stuff?
As one last M&S treat, you can, if needed, purchase M&S in months (assuming you already have a one year license). So, if you need 3 years 7 months to tie it into another contract term, you can.
PaperCut now comes with unlimited site servers. Have you ever had me try to explain to you in the past that you get one site server with a base license and add 5 more for free (which means you actually have 6 site servers for free?) Yeah, I often confused myself!
No more confusion! There is no charge for site servers; use as many as you like, go wild!
It’s great because it removes barriers when helping with the solution architecture, never worry about site server licenses again.
There is no penalty for helping a customer grow! It’s all included in the price.
Where once there was three, now stand two…
This removes any doubt as to what type of license to use. Under the old system, Education and Government pricing
New license example:
After ordering, you will get a PaperCut license as normal but you will notice some small changes, it will look something like this:
As you can see, the format is much the same but the unlimited items have now all been added in. The license will display the devices you have purchased (in this example 4 x Sharp) and the M&S end date.
Payment gateways are now grouped – the groups are based on price, in groups 1, 2 and 3. Group one has the popular option, we expect this to be used more often than two and three.
Single Function Printer (SFP) licenses – are available for devices that can take embedded but are just printers.
So, to recap – every new license is now a device based license that will come with unlimited users (excluding SMB orders).
As you now know, any new license – apart from an SMB license – will come with unlimited users (that is the last time I write that, sorry).
Any legacy license (pre v19.0) can have unlimited users by doing one of the following three things:
The cheapest option might be to add a new embedded license, depending on how many the customer has. Either way, getting unlimited users on a legacy license isn’t a challenge.
It is indeed, there are simple to understand bulk price tiers as follows: 1, 10, 25, 50, 100, 200, and 500+.
|Bulk Embedded Pricing Tier||Number of Embedded Devices|
|1+||1 to 9|
|10+||10 to 24|
|25+||25 to 49|
|50+||50 to 99|
|100+||100 to 199|
|200+||200 to 499|
|500+||500 and over|
There is a pricing sweet spot for some of those tiers, be kind to Sian and she may tell you (hint, just talk about her prize-winning Pugs!) The idea is to cost less the higher you go, it should allow you to target more of those 500+ device deals with confidence.
If I buy 12 of one type and 82 of another, are they all at the 50+ tier?
No, if you buy 12 of one and 82 of another then you get the 12 at the 10+ rate and the 82 at the 50+ rate.
That being said, it does group together embedded brackets for a renewal.
With the SKU based system, you will see more line items with a quote for a renewal.
Let’s say your license had:
(one confused customer huh!)
The renewal would group together the 4 Ricoh and 4 Kyocera devices into a 1+ renewal so you have 8 x +1 renewals listed as
Clear as mud?
Ok, another example. Let’s say you have the following devices on a license already:
And, you are going to add 50 more Kyocera (just because you can); you also plan to renew the support on the license for 3 years (the customer loves PaperCut!)
You will get the following SKU’s:
|PCMF-UK01EGMFKY7||PaperCut MF – MFD Embedded – Kyocera, Edu/Gov, per device, 500+ total||50|
|PCMF-UK01MSEGMF4-3Y||PaperCut MF – MFD Embedded – Edu/Gov, per device, 50+ total, 3Y maint/support||70|
|PCMF-UK01MSEGMF7-3Y||PaperCut MF – MFD Embedded – Edu/Gov, per device, 500+ total, 3Y maint/support||560|
|PCMF-UK01MSEGMF1-3Y||PaperCut MF – MFD Embedded – Edu/Gov, per device, 1+ total, 3Y maint/support||8|
|PCMF-UK01MSEGMF2-3Y||PaperCut MF – MFD Embedded – Edu/Gov, per device, 10+ total, 3Y maint/support||17|
Breaking all of that down:
Moving from NG to MF is a popular option, and now comes with a flat percentage off of the MF order.
If you need to move from one platform to another due to a change of machines; there is now a flat fee per swapped device license. Simply add the exchange SKU in the quote tool and you’re good to go.
Good question! Again, it will have unlimited users but is now priced per branch.
Yes, normally if they have teaching facilities.
Yes – email firstname.lastname@example.org for more info.
Yes, if needed but we don’t expect it to be a popular option. But, as always we try and cover all the bases. So that you have the following options for a user-priced version of PaperCut MF.
Just pick the number of embedded machines, the number of years support you require and 99% of the time that is it. If you need any Add-